Terms of Service

Effective Date: August 31, 2026

Welcome to CozyFire Furnish (“CozyFire Furnish,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of CozyFireFurnish.com, including our website, online store, products, content, features, and related services (collectively, the “Services”).

Our online store is hosted and powered by Shopify, which provides the technology used to operate our ecommerce platform.

By accessing or using our Services, you agree to these Terms and our Privacy Policy, Shipping Policy, and Return & Refund Policy (collectively, the “Policies”). If you do not agree with these Terms, please do not use our Services.

1. Eligibility and Use of the Website

By using our Services, you represent that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree to provide accurate, current, and complete information when creating an account, requesting a quote, placing an order, or communicating with us.

You are responsible for maintaining the security of your account information and for activity conducted through your account.

You may not use our Services for unlawful, fraudulent, abusive, or unauthorized purposes.

2. Products and Product Information

We make reasonable efforts to provide accurate product names, descriptions, specifications, dimensions, images, pricing, and availability.

However, certain product information may be provided by manufacturers or suppliers and may change from time to time.

Product images and colors may appear differently depending on your device, monitor, browser, lighting, or other factors.

Manufacturer specifications, features, dimensions, colors, finishes, and other product details may change without notice.

We do not guarantee that every product will meet a customer's individual preferences or expectations.

Because many products sold by CozyFire Furnish are specialty, outdoor, heating, fireplace, furniture, or other equipment, customers are responsible for reviewing product specifications and installation requirements before purchase.

3. Product Installation and Safety

Certain products sold through CozyFire Furnish may require professional installation or specialized electrical, gas, plumbing, structural, or other work.

Customers are responsible for determining whether professional installation is required and for ensuring that products are installed and operated according to the manufacturer's instructions and applicable laws and codes.

CozyFire Furnish does not provide professional construction, electrical, plumbing, gas-fitting, or engineering services unless expressly stated otherwise.

Always follow the applicable manufacturer's installation, operating, and safety instructions.

4. Orders and Order Acceptance

When you place an order through our Website, you are submitting a request to purchase the selected products.

An order is not considered accepted until CozyFire Furnish confirms the order and payment has been successfully processed, subject to product availability and other applicable conditions.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including situations involving:

• Product availability issues
• Pricing or listing errors
• Suspected fraud or unauthorized transactions
• Incorrect customer information
• Manufacturer or supplier availability
• Shipping restrictions
• Other circumstances that prevent us from properly fulfilling the order

If we cancel an order after payment has been processed, we will issue a refund for the amount charged for the canceled order.

5. Pricing and Billing

Product prices are displayed on the Website and may change without notice.

The applicable product price and any applicable shipping charges, taxes, discounts, or other charges will be displayed during checkout before the order is submitted.

You agree to provide accurate billing and payment information.

By submitting an order, you authorize the applicable payment provider to process the transaction using the payment method provided.

If a pricing or product information error is discovered after an order is placed, CozyFire Furnish may contact you regarding the correction. If the corrected price is not acceptable to you, the order may be canceled and any payment collected for the canceled order will be refunded.

6. Shipping and Delivery

Shipping and delivery estimates provided on the Website or during checkout are estimates and may vary depending on product availability, manufacturer processing, carrier schedules, destination, weather, and other circumstances.

Some products may ship directly from a manufacturer or supplier.

Certain large, heavy, or specialty products may require freight delivery or other specialized transportation.

Customers are responsible for providing accurate shipping information and being available to receive deliveries when required.

For complete information about shipping, delivery, damaged shipments, and lost shipments, please review our Shipping Policy.

7. Returns and Refunds

Returns, refunds, exchanges, cancellations, damaged products, defective products, and incorrect orders are governed by our Return & Refund Policy.

Customers should review that policy before purchasing.

Nothing in these Terms changes or limits the rights provided under our Return & Refund Policy or applicable law.

8. Manufacturer Warranties

Certain products sold through CozyFire Furnish may include a manufacturer's warranty.

Manufacturer warranties are provided by the applicable manufacturer and are subject to the manufacturer's warranty terms, coverage, exclusions, and procedures.

Where applicable, CozyFire Furnish may assist customers with contacting the manufacturer or submitting a warranty claim.

A manufacturer's warranty is separate from CozyFire Furnish's Return & Refund Policy unless otherwise stated.

9. Special-Order, Custom, and Made-to-Order Products

Certain products may be custom-configured, personalized, made to order, or specially ordered from a manufacturer.

These products may have additional cancellation and return restrictions.

Any applicable restrictions will be disclosed on the product page, during the purchasing process, or before the order is submitted when reasonably possible.

Customers should review the product-specific terms before purchasing a custom, made-to-order, or special-order product.

10. Intellectual Property

All content available through our Services, including text, graphics, logos, photographs, product descriptions, videos, designs, software, and other materials, is owned by CozyFire Furnish or used with permission or under applicable licenses.

You may access and use Website content for personal and legitimate shopping purposes.

You may not reproduce, copy, distribute, modify, sell, publish, or commercially exploit our content without prior written permission, except where permitted by applicable law.

11. Customer Reviews and Feedback

If you submit a review, testimonial, photograph, comment, suggestion, or other feedback to CozyFire Furnish, you represent that you have the right to provide that material.

By submitting content to us, you grant CozyFire Furnish permission to use, reproduce, display, publish, and distribute that content in connection with our business and marketing, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, abusive, offensive, fraudulent, or otherwise inappropriate.

12. Third-Party Services and Links

Our Services may use or provide access to third-party services, applications, payment providers, analytics providers, advertising services, shipping services, or other technologies.

Third-party services operate according to their own terms and privacy policies.

Our Website may also contain links to third-party websites.

CozyFire Furnish is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

13. Shopify

Our online store is hosted on Shopify, which provides the ecommerce platform that allows us to sell products and services to you.

However, your purchase is made directly from CozyFire Furnish.

Questions regarding products, orders, returns, refunds, shipping, warranties, or customer service should be directed to CozyFire Furnish using the contact information provided on our Website.

14. Privacy

Your use of our Services is also subject to our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it, how information may be shared with service providers, and the choices available to customers regarding their information.

15. Prohibited Activities

You may not use our Services to:

• Violate any applicable law or regulation
• Commit fraud or engage in deceptive activity
• Submit false or misleading information
• Interfere with the operation or security of the Website
• Attempt to gain unauthorized access to systems or accounts
• Upload malicious software or harmful code
• Infringe intellectual property or other rights
• Abuse promotions, discounts, payment systems, or other Website features
• Use automated systems to improperly access or collect Website information
• Use the Website for any unlawful or unauthorized purpose

We may restrict or terminate access to the Services if we reasonably believe these Terms have been violated.

16. Errors and Website Information

We make reasonable efforts to keep our Website information accurate and current.

However, the Website may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or technical errors involving products, descriptions, specifications, prices, availability, or other information.

We reserve the right to correct errors and update Website information at any time.

17. Website Availability

We do not guarantee that the Website or Services will always be available, uninterrupted, secure, or error-free.

The Website may occasionally be unavailable because of maintenance, technical problems, updates, third-party service interruptions, or circumstances outside our control.

18. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and Services are provided on an “as is” and “as available” basis.

Except where expressly provided in writing or required by applicable law, CozyFire Furnish disclaims warranties that cannot legally be excluded, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms is intended to exclude warranties or rights that cannot legally be excluded or limited.

19. Limitation of Liability

To the fullest extent permitted by applicable law, CozyFire Furnish will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website, Services, or products purchased through the Website.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

20. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless CozyFire Furnish and its owners, employees, contractors, service providers, and business partners from claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the Services, violation of these Terms, or infringement of another party's rights.

21. Termination

We may suspend or terminate access to our Services when reasonably necessary, including in response to violations of these Terms, fraudulent activity, abuse, or unlawful activity.

Termination does not affect obligations or rights that arose before termination.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable, and the remaining provisions will remain in effect.

23. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the agreement between you and CozyFire Furnish regarding your use of the Services, except where additional terms are expressly provided for a particular product, service, promotion, or transaction.

24. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

CozyFire Furnish may assign or transfer these Terms in connection with a merger, acquisition, sale of assets, reorganization, or other business transaction.

25. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles, except where applicable law requires otherwise.

26. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the Effective Date and post the revised Terms on the Website.

Your continued use of the Services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

27. Contact Information

If you have questions regarding these Terms or your use of our Services, please contact us:

CozyFire Furnish
4973 Shoreside Dr
Grove City, OH 43123
United States

Email: support@cozyfirefurnish.com
Phone: 614-902-0096

Customer Support Hours:
Monday–Friday: 9:00 AM–5:00 PM EST